Bauble Sky E-Gift Card : $20
A Perfect Way of Perfect Gift !
SHIPPING OPTIONS
- 👉STANDARD: $4.50 or FREE SHIP with $35+
- Ship by USPS First Class Mail & shipping time is 3-9 business days.
- 👉PRIORITY: $10.50
- Ship by USPS Priority Mail & shipping time is 2-4 business days.
- 👉EXPRESS: $33.00
- Ship by USPS Priority Express Mail & shipping time is 1-2 business days.
- Please kindly allow 2 to 3 business days (Monday to Saturday, excluding holidays) for your order to be processed and shipped. It is important to note that the order will be dispatched only after the payment has been successfully cleared.
NOTE FOR EXPRESS SHIPPING
- Order by 1 p.m. EST for Express delivery. Orders placed after 1 p.m. EST will be processed on the following business day.
APO/FPO/DPO ADDRESSES
- We ship to all US territories and APO/FPO/DPO addresses. Orders shipped to PO Boxes are sent via First-Class Mail, USPS Priority Mail. Unfortunately, we cannot offer express and/or overnight shipping for these locations.
ADDRESS ACCURACY
- Please confirm that your shipping address is correct before placing your order. Bauble Sky is not responsible for incorrect addresses listed on purchase orders.
- If you need to change your shipping address, please contact us at baublesky@gmail.com within 12 hours of placing your order.
- Buyers are responsible for the additional shipping costs of re-shipped orders. Additionally, Bauble Sky is not responsible for the shipping cost of returned orders.
ORDER & SHIPPING CONFIRMATION
- After placing an order, your Order Confirmation email will be sent if a valid email address is provided.
- Once shipped, you will receive a Shipment Confirmation email with a tracking number. Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day.
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We are pleased to offer international shipping to bring our products to customers worldwide. Please review our international shipping policy below for important details:
SHIPPING RATES AND TIMEFRAME
- Shipping rates and delivery times may vary depending on the destination country.
- All International orders will be shipped USPS First Class International Mail. During the checkout process, you will be presented with available shipping options and their corresponding costs.
- Please note that delivery times may be influenced by customs processing and other factors beyond our control. While we make every effort to ensure timely delivery, we cannot guarantee specific arrival dates for international orders.
CUSTOMS, DUTIES AND TAXES
- International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are not included in the product price or shipping cost and are the sole responsibility of the customer.
- Bauble Sky assumes no responsibility for delays caused by customs procedures or issues with postal services.
ADDRESS ACCURACY
- It is crucial to provide accurate shipping information during checkout. We are not responsible for any delays or delivery issues resulting from incorrect or incomplete shipping addresses.
UNDELIVERABLE PACKAGES
- In cases where a package is returned to us as undeliverable due to incorrect address or other reasons, we will attempt to contact the customer to arrange re-shipment. Additional shipping fees may apply for re-sending the package.
LOST OR DAMAGED SHIPMENTS
- In the rare event of a lost or damaged shipment, please contact our customer support team to arrange re-shipment. Additional shipping fees may apply for re-sending the package.
RETURNS AND EXCHANGES
- Please note that all international orders are unavailable for returns & exchanges.
We gladly accept returns, exchanges, and cancellations.
- Return and exchange accepted within: 21 days of delivery with original receipt.
- Contact us at baublesky@gmail.com to initiate Return or Exchange.
- Ship items back within: 7 days from return or exchange approval date.
- Request an order cancellation within: 1 hours of purchase.
The following items can't be returned or exchanged.
- Because of the nature of these items, unless they arrive damaged or defective at receiving, we can't accept for:
- Engraving, Custom or Personalized orders .
- Items on FINAL SALE or under "Sale" category.
Conditions of return
- All items must be returned the same as the UNWORN & ORIGINAL NEW CONDITION of each item including packing materials and a receipt.
- If the item is not returned in its original new condition including packing materials, the buyer is responsible for any loss in value.
- Buyers are responsible for return shipping costs unless a return label is provided. (Return label is provided if items are damaged upon receiving.)
Follow the packing and return instructions to ensure prompt service
- Please repack items in sturdy packaging.
- Please include a copy of your packing slip in the return packaging.
- If you do not have your packing slip, check your email and reprint the invoice or receipt. Enclosing the information of your purchase helps us expedite your return.
- A tracking number of the return package is required as a proof of return. Please notify us at baublesky@gmail.com along with your order number.
How Do I return an item you received as a gift?
- If you have the original receipt, we can credit the original payment method after the return package is arrived.
How to exchange?
- Contact us at baublesky@gmail.com to initiate the exchange.
- Inform us of the item(s) you want to exchange to reserve them due to limited quantity.
- Any price difference will be processed as a refund or charged accordingly.
- Buyers are responsible for the return and re-sending shipping costs.
- Send us the item(s) you wish to exchange.
- A tracking number of the return package is required as a proof of return. Please notify us at baublesky@gmail.com along with your order number.
- Upon receiving the item(s), your exchange item will be shipped shortly.
How long does it take to receive a refund?
- Refund usually takes 3~14 business days from the day we receive the original item. The processing duration can vary depending on your bank or credit card company.
- We'll issue the refund for the purchase price of the item(s) returned to your original payment method. If the order total is less than $35 (the condition for FREE SHIPPING) due to the return of item(s), a charge of $4.50 will be deducted, and the rest of the original amount will be refunded.
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